I never have got success getting any response via email from them.
Bad customer service if you ask me
I have found that you have to call them first to initiate the conversation and send the e-mail to that rep. Sending the e-mail to the group inbox gets lost/overlooked a lot of times. To answer your question, they answered my e-mail.
Quote from: Nacho-RT74 on March 05, 2017, 08:34:56 AM
I never have got success getting any response via email from them.
Bad customer service if you ask me
Could be that your Email is being dumped as SPAM, I have customers say they sent me Emails, never to have seen them
In my experience, no. They are hardcore, old timers who want to talk to you.
Hate that place.
A telephone conversation is so yesterday these days. :slap:
When I get a voice on the phone I have to ask if it is the real deal.
Most of the time the accent I hear adds to my problem with my hearing.
By By phone contact for me.
Accent problems?
Lol! That's why I allways try to get every contact on emails! That saves time and missunderstandings with a non english mother language customer
I bought once some stuff from them via on line ( can't recall what it was ), and was really scary! Feedback was ZERO. Totally unexistant comunication from them, aside an automatic email giving you a contact email which is also a ghost ( BTDT )