Bluetooth and wifi issue on Windows 10 laptop

[Dino]

I have an Asus laptop that's less than a year old. It's running Windows 10 64. I just bought some Bluetooth headphones and I get occasional audio skipping where the sound drops for a second or so or it skips multiple times for one or two seconds. I updated all my drivers through the Asus website but the problem persisted. The skipping is worse when playing video than playing mp3s but it occurs with both.

After a while I figured I'd turn off wifi just to see what happens and that fixed it, no more skipping. But that's not actually a solution!

Does anyone have any ideas on how to fix this issue?

[John_Kunkel]

Too many devices using the same frequency. Hard wiring solves the problem.

https://support.apple.com/en-us/HT201542

[Dino]

Good read, thanks.

I wish I could but all I can do here is use wifi. I do have a bunch of wifi stuff running so I'll see if shutting everything else down works and go from there.